What approach should CRSSs take with individuals hesitant about recovery?

Using motivational interviewing to explore feelings is the most effective approach for Certified Recovery Support Specialists (CRSS) when working with individuals who are hesitant about recovery. This technique is centered on enhancing a person's motivation to change by exploring their feelings, ambivalence, and personal goals regarding recovery.

Motivational interviewing creates a supportive environment where individuals can voice their concerns and feelings without fear of judgment. This approach emphasizes collaboration rather than confrontation, allowing for an open dialogue that helps individuals articulate their thoughts on recovery. This process can facilitate self-reflection and assist individuals in recognizing their own ambivalence, ultimately leading to a greater willingness to engage in the recovery process.

The other approaches mentioned do not effectively address the needs of individuals who are hesitant about recovery. Forceful persuasion and confrontation can lead to resistance and defensiveness, which is counterproductive. Avoiding discussions about ambivalence ignores the individual's feelings and concerns, potentially prolonging their reluctance to engage in recovery. Focusing solely on success stories may inspire some, but it does not help address the specific fears or doubts that the individual may have, potentially leading to feelings of inadequacy or discouragement if they compare themselves to those stories. Overall, motivational interviewing aligns best with the goals of understanding and supporting individuals through their